For the first time, people can sign up online for energy assistance appointments, beginning Monday, November 18 at 5:00 pm. No more lines!
The appointments are first-come, first-served, and can be made from any computer, Smartphone, iPad or other tablet devices with Internet connection by going to the CAP website at www.lowercolumbiacap.org.
The online appointment scheduler is available in multiple languages and involves an easy 4-step process that will take most people less than 5 minutes to complete. People will be asked to select their county, provide basic identification information, choose a date to attend the required Energy Conservation Class, and choose a date for an energy assistance appointment.
To be eligible, the monthly household net income must be at or below the 125% federal poverty guidelines—one person=$1,197; two people=$1,616; three people=$2,084; four people=$2,453; additional income allowed for larger households.
For people who do not know how to operate a computer, they are encouraged to have family, friends, or neighbors help them. On Tuesday, November 19, there will be staff and volunteers available at the CAP computers to assist people.
As in the past, no applications can be taken over the phone.
“People might need to make arrangements to have someone help them sign up, but we think that is still easier and safer than having them stand out in the cold and rain for hours,” said CAP Executive Director Ilona Kerby.